SERVICES / STARTUP CONSULTING
Technical Strategy & Process Consulting
I help startups and growing technology companies build the technical processes behind revenue: evaluations that convert, deployments that land, and support that scales past the founders.
My sweet spot is helping businesses translate technical complexity into processes that scale.
I've been an early employee at five companies that went on to be acquired, so I've built these processes from the first customer up.
Make evaluations convert
- Designing repeatable technical evaluation processes
- Aligning technical demos with business outcomes
- Developing Proof-of-Value deployment playbooks
Get customers live and staying live
- Building deployment runbooks and SOPs
- Creating onboarding workflows for complex products
- Ensuring seamless sales-to-delivery transitions
Build support that scales past the founders
- Structuring technical support teams for scale
- Designing support tiers and escalation paths
- Creating knowledge bases and self-service systems
I'm taking on engagements now. Work is fractional, a focused sprint or ongoing monthly advisory, done remotely with on-site visits around Truckee/Tahoe, Reno, and the Bay Area.